Pilot & Co-Pilot Hospitality and Soft Skills Training

Excellent service without the presence of a corporate flight attendant is possible onboard smaller private jets. Guests can be demanding: they ask all kinds of questions or have unusual requests. Since space in smaller jets is limited, good planning, organization, and basic hospitality knowledge are essential. Training Solutions educates pilots & co-pilots in 1-2 day courses on how to exceed the expectations of their clients.

Hospitality Training for Pilots & Co-Pilots

The art of hospitality
Precision in table setting
Serving luxury food items
Providing exceptional customer service
Introduction to the world of food & beverage
Performing under pressure
Details make the difference
Silver service

Soft Skills Training for Pilots & Co-Pilots

Corporate identity
Appearance
Business etiquette
Modern manners
Protocol
Communication
Exceeding customer expectations
Cultural differences (Russia, Arabian Peninsula, USA, France, China, Japan)